supports the Ukrainian language!
In the event of a medical emergency, secure information is vital
Our mobile app aidminutes.rescue allows all rescuers to clearly communicate over 250 situation- and symptom-related questions and informational comments. Patients and bystanders can be specifically addressed in many languages and dialects.
The ability to communicate and feel understood provides security
The advantages of the License Version02
The advantages of aidminutes.rescue License Version
Your license to use aidminutes.rescue in professional emergency care environments
Clear user administration
Starting at 5 licenses, you can create and manage accounts for your employees in our clearly arranged customer portal.
Provides the compact summary of the call history as an overview in SAMPLER and log format.
This can be transferred via QR code to emergency services’ common digital deployment protocols.
Download all audio and use it offline at any time. Suitable for use in locations with poor reception, e.g. in rural areas or underground garages
(*) The "Export via QR code" feature is currently only available with German-language content.
Essential advantages for emergency services03
Essential advantages for emergency services
Developed for Emergency Services04
Developed for Emergency Services
Emergency service providers depend on requesting information from patients, relatives or bystanders in dialogue.aidminutes.rescue secures this pivotal link in the rescue chain when the language skills of those involved aren't sufficient.
aidminutes.rescue's more than 250 questions and informational comments in various languages have been developed with rescue services in mind. Content is sorted and categorised according to technical aspects, such as urgency and frequency, and can therefore be accessed in a matter of seconds.
Questions about patients and information about treatment can also be directed to third parties, for example to parents. Child-friendly formulations, also for age and sex-specific complaints, are available.
The app-supported conversation log is recorded anonymously and can be viewed in a SAMPLER overview with all of the patient's responses.
We have already received several awards for the quality of our digital communication tools for the e-health sector.
We are truly well pleased with these renowned awards:
- the MSD-Gesundheitspreis 2021 for our aidminutes.rescue app
- the E-Health Gesundheitspreis Niedersachsen 2020
Find these and more videos about aidminutes on our Vimeo Channel
The application's content and structure were developed as part of a medical study in close cooperation with the University Medical Center Göttingen and the Malteser Hilfsdienst emergency service of Lower Saxony.
Thanks to these partnerships, Rescue.app's content has been developed with the help of numerous workshops and task forces of all experience levels. In doing so, the application's content reflects the needs and experience of rescuers in everyday operations, whose needs extend beyond the taking of medical histories.
The second study, which will run until 2021, monitors the app's impact on emergency service work and personnel. Initial reports already show that by improving communication with non-German-speaking patients, the aidminutes.rescue has a de-escalating effect in emergency situations.
Ready for Action in 40+ languages07
supports the Ukrainian language!
Ready for Action in 40+ languages
In order for foreign language answers not to be misunderstood, the app’s questions are formulated so that respondents can answer with ‘yes’ and ‘no’ gestures or by pointing. We’ve also thought of patients with restricted mobility who can only communicate by blinking.
All content and translations take into account the age and sex of the patient. This ensures that the right person feels addressed in every situation, regardless of language.
In order to have a calming effect, all texts have been spoken by native speakers. The clearly understandable audio also allows communication from the foot of a stretcher or from the passenger seat in the ambulance.
A text display can be used in addition to or instead of the audio output. This is useful if a patient cannot hear well or at all or because you want to ask personal questions in private despite the presence of third parties.
aidminutes.rescue offers targeted support even in difficult cases. This is helpful when dealing with aggressive people or when there is suspicion of domestic violence, child abuse or suicide situations - when misunderstandings can be particularly dangerous for rescuers themselves.
The app aidminutes.rescue currently contains over 250 professionally-categorised questions, reassurances and informational statements in various languages and dialects, which can be accessed in an emergency in a matter of seconds.